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Lights on, fan spinning, black screenLaptop turns on but no display
The power light comes on and the fan spins, but the screen stays black. It can be something simple like the brightness or a loose memory stick, or a fault on the motherboard. We test it step by step and fix what actually failed.
What usually causes it
Memory (RAM)
A loose or failed RAM stick often gives power but no picture.
BIOS
A corrupted BIOS can stop the laptop before anything shows. We reprogram the chip.
Graphics or power circuit on the board
A failed part on the motherboard stops the picture. A board-level repair, our speciality.
Screen cable or backlight
You can faintly see the picture with a torch, or it works on an external monitor.
What to expect
- We test with an external screen and known-good parts to find the real cause.
- A free estimate first, and nothing is fixed without your OK.
- We diagnose within 24 to 48 hours of the laptop arriving.
See how it works, step by step · Find us at Denkell 2, Juja · Try our self-help steps first
Questions about laptop no display
Is it the screen or the motherboard?
Plug in an external monitor or TV with HDMI. If you get a picture there, the board is probably fine and the problem is the screen side. If not, it is usually the board, RAM or BIOS.
How much does it cost to fix?
It depends on the cause. WhatsApp us the model and what you see and we give you a free estimate.
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Let's get your machine working again.
Tell us about your machine and you get a ticket number straight away. We reply on WhatsApp with a free estimate, and nothing is fixed without your OK.