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No lights, no fan, no sound

Laptop not turning on?

You press power and nothing happens, or it starts and dies a few seconds later. Before you buy a new laptop: most of the time it is one failed part on the motherboard, and that is exactly the kind of repair we do every day at our workshop in Juja.

Common reasons a laptop won't start

Charger or cable

A faulty charger or a broken cable near the plug. We test it for free when you bring it in.

Charging port or DC jack

A loose or burnt port means no power reaches the board.

Short on the motherboard

A shorted part blocks the power. We find it and replace it.

Power chip or MOSFET

A failed power component on the board stops it from starting.

Corrupted BIOS

It powers on but never starts properly. We reprogram the BIOS chip.

After a spill

Liquid on the board causes shorts, even days later.

What happens when you bring it in

  • We check the charger, the port and the board and find the real cause.
  • You get a free estimate on WhatsApp, and nothing is fixed without your OK.
  • We diagnose within 24 to 48 hours of the laptop arriving.

See how it works, step by step · Find us at Denkell 2, Juja · Try our self-help steps first

Questions about laptop not turning on

Is my laptop finished if it won't turn on?

Usually not. Most dead laptops have one failed part on the board, which we can replace for far less than a new motherboard.

Will I lose my files?

A board repair doesn't touch your files in most cases. Tell us if your data matters most and we will plan the repair around it.

What should I try first?

Check the socket, try a power reset (charger out, battery out if it clips out, hold power for 30 seconds) and charge it for 30 minutes. Our self-help page has the full steps.

Ready when you are

Let's get your machine working again.

Tell us about your machine and you get a ticket number straight away. We reply on WhatsApp with a free estimate, and nothing is fixed without your OK.