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Free check, free quote, no pressureFree laptop diagnosis and repair quote
You should know what is wrong and what it costs before you pay anything. At Zebulun the check and the estimate are free. Describe the problem online and we send a first estimate on WhatsApp. When the laptop reaches us we find the exact fault and send the exact price, and nothing is fixed until you say yes.
How the free diagnosis works
1. Tell us online
Book on our website or WhatsApp us what the laptop is doing. A photo or short video of the fault helps.
2. First estimate on WhatsApp
From your description we tell you the likely fault and a price range, free.
3. We check it at the workshop
Within 24 to 48 hours of the laptop reaching us we test it and find the exact fault.
4. Exact price, your decision
We send the exact price on WhatsApp. Say yes and we repair it. Say no and you collect it or we send it back; you only pay the courier if you used one.
Getting your laptop to us
Pickup from your door · Reviews · Send it from anywhere in Kenya · Book now
Why a free check matters
- You never pay just to find out what is wrong.
- Repairs start from KSh 1,000 and never cost more than 20% of what your machine is worth, so a quote never asks you to spend more than the laptop is worth.
- We send you a video of your machine working before you pay.
Questions about free laptop diagnosis
Is the diagnosis really free?
Yes. Checking the laptop and the estimate cost nothing. You only pay if you approve the repair, plus any courier or rider you chose to use.
Can I get a laptop repair quote online?
Yes. Book online or WhatsApp us a description and photos and we send a first estimate free. The exact price comes after we test the laptop.
Is it worth repairing my laptop?
Usually, if the repair costs much less than a replacement. That is why our repairs never cost more than 20% of what your machine is worth. If it is not worth repairing, we tell you.
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Let's get your machine working again.
Tell us about your machine and you get a ticket number straight away. We reply on WhatsApp with a free estimate, and nothing is fixed without your OK.